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C4GP 2009 - EGS6 directed manual box, error P0991 fluid pressure sensor [ views: 12, replies: 1, lastpost: Ap0qalypto on: 01 Nov 2025 : 13:32 ]
Fuel Filler Cap Error [ views: 14 ]
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3rd brake light not working [ views: 289, replies: 2, lastpost: organza_prestos on: 24 Oct 2025 : 06:17 ]
Gearbox fault message [ views: 244, replies: 6, lastpost: Ap0qalypto on: 20 Oct 2025 : 02:33 ]
2005 VTR+ Starting Problem [ views: 3407, replies: 1, lastpost: salliborm12 on: 19 Oct 2025 : 18:01 ]
C4 By Loeb Members Register [ views: 8752, replies: 2, lastpost: salliborm12 on: 19 Oct 2025 : 18:00 ]
Heater Blower randomly on full blast / no control [ views: 432, replies: 3, lastpost: MadGutts on: 13 Oct 2025 : 15:14 ]
Cooling fan? [ views: 77 ]
Speakers not working, and "distant" sound [ views: 4571, replies: 6, lastpost: Nickbrown123 on: 13 Oct 2025 : 04:28 ]
the nfu engine does not start [ views: 3684, replies: 4, lastpost: Nickbrown123 on: 13 Oct 2025 : 04:27 ]
ESP/ASR system fault [ views: 3954, replies: 5, lastpost: Nickbrown123 on: 13 Oct 2025 : 04:25 ]
Spare wheel well full of water [ views: 368, replies: 3, lastpost: Nickbrown123 on: 13 Oct 2025 : 04:07 ]
Interior fans turn on randomly at start [ views: 436, replies: 2, lastpost: Nickbrown123 on: 13 Oct 2025 : 04:03 ]
Battery issue [ views: 88, replies: 1, lastpost: neilp on: 05 Oct 2025 : 13:48 ]
Re: Esp/asr fault on project c4 picasso mk1 2013 [ views: 718, replies: 1, lastpost: vincentfishing on: 27 Sep 2025 : 14:03 ]
2014 Grand Picasso Semi Auto selector switch issue solved [ views: 210, replies: 2, lastpost: Sorcerer on: 11 Sep 2025 : 10:56 ]
Only one drl working [ views: 231 ]
Please help- DRL!!! [ views: 7065, replies: 11, lastpost: Swiv2025 on: 08 Sep 2025 : 04:42 ]
VTS 180 ESP/ABS/PDC etc [ views: 273 ]
Battery remote control Failure [ views: 4030, replies: 3, lastpost: BigJohnD on: 01 Sep 2025 : 07:25 ]
Expensive adblue tank repair [ views: 14210, replies: 6, lastpost: sfreeman12 on: 01 Sep 2025 : 06:12 ]
Help on Shunt Fuse usage (Need to park the car for long time) [ views: 24770, replies: 7, lastpost: Deckard on: 28 Aug 2025 : 02:26 ]
Constant knocking from front passenger side [ views: 2988, replies: 10, lastpost: JamieP on: 25 Aug 2025 : 15:45 ]
Rough guide to upgrading Instrument cluster from SMEG to NAC compatible (PRE 2016 to POST 2016) [ views: 13163, replies: 28, lastpost: kopyt on: 22 Aug 2025 : 01:42 ]
2014 C4 Grand Picasso steering under foot [ views: 5080, replies: 3, lastpost: Nickbrown123 on: 19 Aug 2025 : 02:29 ]
Anti roll bar bush bracket replacement [ views: 3113, replies: 3, lastpost: Nickbrown123 on: 19 Aug 2025 : 02:27 ]
C4 By Loeb Members Register [ views: 535, replies: 1, lastpost: Nickbrown123 on: 19 Aug 2025 : 02:25 ]
Clutch pedal to the floor!! [ views: 247, replies: 2, lastpost: wunny on: 14 Aug 2025 : 04:46 ]
Where does the AdBlue go?? (EDIT: It wasn't AdBlue, it was the FAP additive) [ views: 241, replies: 5, lastpost: routemaster1 on: 08 Aug 2025 : 08:41 ]
Late 2021 Citroen C4 Grand Spacetourer Shine 1.2 Puretech start/stop battery [ views: 2001, replies: 3, lastpost: AliyahBrosner on: 23 Jul 2025 : 05:56 ]
Grand C4 Picasso 2014 slam the clutch down to get ignition to work [ views: 4307, replies: 9, lastpost: sfreeman12 on: 21 Jul 2025 : 08:10 ]
Grand picasso 12 plate. Front washer not working yet rear washer okay [ views: 1397, replies: 3, lastpost: Ap0qalypto on: 19 Jul 2025 : 05:10 ]
Heater blower [ views: 3729, replies: 5, lastpost: Nickbrown123 on: 14 Jul 2025 : 05:38 ]
C4 Grand Picasso 2015 1.6HDi [ views: 3912, replies: 2, lastpost: Nickbrown123 on: 14 Jul 2025 : 05:34 ]
Citroen 2012 c4 grand picasso 7 seater - air con issues [ views: 722, replies: 1, lastpost: Nickbrown123 on: 14 Jul 2025 : 05:32 ]
C4 Picasso 16v 2.0i engine Oil Cap [ views: 5780, replies: 3, lastpost: Nickbrown123 on: 14 Jul 2025 : 05:29 ]
Cooling fan not working [ views: 1238, replies: 4, lastpost: demogorgan on: 13 Jul 2025 : 03:26 ]
C4 Picasso 1.8, 2008 [ views: 2033, replies: 2, lastpost: loshikl on: 01 Jul 2025 : 12:51 ]
Intermittent Air Con [ views: 625 ]
Re: Esa/asr fault on project c4 picasso mk1 2013 [ views: 1126, replies: 5, lastpost: vincentfishing on: 27 Jun 2025 : 15:30 ]
2005 Hatch doesn't recognize when doors are open [ views: 688, replies: 2, lastpost: citro04 on: 25 Jun 2025 : 17:36 ]
C4 VTR 1.6 fuel level indicator [ views: 3064, replies: 7, lastpost: citro04 on: 25 Jun 2025 : 12:57 ]
Aircon problem [ views: 2621, replies: 11, lastpost: agstyresfitting on: 16 Jun 2025 : 19:56 ]
EGS Actuator hose connector [ views: 1830, replies: 1, lastpost: Nickbrown123 on: 16 Jun 2025 : 08:31 ]
Power steeering 2008 C4 VTR [ views: 4139, replies: 3, lastpost: Nickbrown123 on: 16 Jun 2025 : 08:29 ]
3rd Gear - Notchy when changing up or down - [ views: 2515, replies: 1, lastpost: Nickbrown123 on: 16 Jun 2025 : 08:27 ]
Third row seats off the rails [ views: 782, replies: 1, lastpost: Theowl on: 08 Jun 2025 : 08:45 ]
Air con [ views: 675, replies: 3, lastpost: CherryBlack on: 01 Jun 2025 : 06:48 ]
Air conditioning - how much refrigerant? [ views: 756, replies: 1, lastpost: CherryBlack on: 01 Jun 2025 : 06:38 ]
C4 GP II (B78) 1.6HDI (DV6FC) - excesive oil in air intake [ views: 1144, replies: 1, lastpost: fedunroma on: 29 May 2025 : 07:14 ]
New audio install, on going project. Update on page 3, LOTS OF PICS. [ views: 30672, replies: 58, lastpost: BigJohnD on: 29 May 2025 : 05:29 ]
C4 coupe JBL amp and sub [ views: 171 ]
Supplies Management and Protection fault - Help! [ views: 3450, replies: 11, lastpost: eledu on: 27 May 2025 : 01:39 ]
Adblue alarm and mileage countdown [ views: 244, replies: 1, lastpost: danlat1415 on: 16 May 2025 : 12:46 ]
test at obd port c4 picasso mk1 1.6hdi [ views: 949, replies: 1, lastpost: vincentfishing on: 11 May 2025 : 10:55 ]
2023 C4 not playing USB Memory Card [ views: 8336, replies: 5, lastpost: Nickbrown123 on: 11 May 2025 : 04:29 ]
C4 VTS electric windows not working when car is not running [ views: 1523, replies: 3, lastpost: Nickbrown123 on: 11 May 2025 : 04:26 ]
Electrical Experts, I need your help - A relay to delay power for 5-10s? [ views: 12241, replies: 5, lastpost: Nickbrown123 on: 11 May 2025 : 04:25 ]
New Downloads
Not the best experience I could have wished for.

Earlier this year, I looked up my local Citroen Approved Dealer online to book in for a Year 2 service on my 2017 C4 Picasso. The Citroen UK website showed that all approved dealers offer a fixed-price year 2 service (£249), with additional fixed-price items such as AdBlue top-up (£6.99).

My wife couldn't make the booking via the Citroen website (as the online form just didn't work), so she called via the phone explaining that I had seen the deal online and we wanted to book in. All fine - booked in for the following week.

On the day of the service, I dropped the car in just after 8am, and the woman at the desk (who incidentally referred to Renault UK times that she did Citroen, despite my correcting her), ran through the items included in the service. I mentioned that I would like to add an AdBlue top as a fixed price extra, only to be told that this was 'already included in the service'.

They agreed to call me on my mobile to let me know that my car was ready (as it involved a bus journey from the other side of town to collect it), but instead they sent a text to my land line, which I didn't receive as we were not at home. I had made this clear to them. Eventually I got fed up of waiting, so at 4pm I called and was told the service was complete. So, through no fault of my own, I had to rush like crazy to make it over to Portslade before they shut up shop.

The price they wanted to charge me was around the £450 mark from memory - I say 'from memory' as the woman on the desk would not let me take a copy of the receipt after I argued about the fact they were advertising a service for a fixed-price, yet they had ignored it and were over-charging me. She appeared to know nothing about the fixed-price services offered via Citroen UK when i first raised this issue. After several calls to her superior, she cut the price to £280.

While the back-and-forth was taking place, I asked to see an itemised breakdown of the £450. She printed off a sheet and handed it over. The prices were ridiculous!

'AdBlue top up: £60'! The optional extra that I had been assured was included in the service, had just cost me almost 10 times the advertised cost. A job that previously took me less than 5 minutes to complete with a funnel and a £4.99 bottle of Ad-blue, which I only figured I would ask for as the service was a mere £2 over the cost of the product.

When I pointed it out, she stated that there must have been a mistake. I'm not so sure about that personally.

Then (after talking to her superior on the phone again) she eventually got around to telling me that because I had not made the booking via the online form, the cost would not be the same as advertised on the website. This is the same Citroen website where the Tates Brighton phone number is blatantly visible alongside the offer of a fixed-price year 2 Service.

To cut a longer story short, i paid up and left. Before I drove away I could see the woman who had dealt with me clearly mouthing off about me to her colleague on the forecourt, and gesturing over in the direction of my car. Shocking behaviour from the woman who believed she was working in a Renault garage throughout.

On returning home, I figured I would check out the service prices on the Tates Brighton website without going via the Citroen UK site.

Major Service: £299 (inc VAT)
5L AdBlue Top-up: £7.99 (inc VAT)

The mind boggles.
by: Ricster123 in: Tates - Brighton
Used for the last 4 years, Good Main Dealer. by: skorpion in: Perrys Huddersfield
No longer Citroen dealers. Fiat Jeep. Ford. by: skorpion in: Clemo Citroen
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