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C4 - DS4 Owners :: Forums :: Citroen C4 Picasso and Grand C4 Picasso (B78) 2013 onward :: C4 Picasso (B78) General Questions

Service Box website- Not free to check parts anymore

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jsg1163   
Sun Jun 28 2020, 07:27pm
Member No: #50650
Joined: Mar 09 2018
Location: Birmingham
Just checked on servicebox website that Citroen no longer let you access your car's part details for free.

It used to be free to browse the site and get details of original parts number and then shop around.

Any other way to find out the original part numbers of you car for free?

Thanks
vexorg   
Mon Jun 29 2020, 04:34am
Member No: #48843
Joined: Jul 06 2017
Location: Scotland
Not quite free, but cheap, you can get the workshop manuals from email or other places online
Richard_C   
Mon Jun 29 2020, 04:34am
Member No: #46470
Joined: Oct 11 2016
Location: Cambridge
Not that I know of. I've also read of some dealers no longer supplying parts to owners. Supply and fit or trade only.

Another nail in the coffin of customer loyalty - their new marketing campaign seems to be "Citroen: we're no worse than most of the others".
BigJohnD   
Mon Jun 29 2020, 04:51am

Member No: #82
Joined: Jan 22 2007
Location: Hoylake
jsg1163 wrote ...

Just checked on servicebox website that Citroen no longer let you access your car's part details for free.

It used to be free to browse the site and get details of original parts number and then shop around.

It's a very disappointing move by PSA/Vauxuhall/Opel.
bluehdi   
Mon Jun 29 2020, 05:02am
Member No: #2617
Joined: Mar 02 2008
Location: Essex
Yes - irritatingly you have to pay for access to parts now. Its been very useful for years being able to access the codes and diagrams.

You can still look up characteristics, with a little workaround, but this doesn't work for parts.

I've used this website before:

- Click Here -
3 User said Thank You to bluehdi for this Post :
 BigJohnD (29 Jun 2020 : 06:21) , DeuxChevaux (30 Jun 2020 : 03:38) , jsg1163 (01 Jul 2020 : 17:00)
Gavin0478   
Wed Jul 01 2020, 02:11am
Member No: #54721
Joined: Sep 28 2019
Location: teesside
- Click Here - New site, bit clunky but works
2 User said Thank You to Gavin0478 for this Post :
 BigJohnD (01 Jul 2020 : 10:00) , jsg1163 (01 Jul 2020 : 17:00)
Richard_C   
Wed Jul 01 2020, 05:05am
Member No: #46470
Joined: Oct 11 2016
Location: Cambridge
Thanks, good substitute. Decent diagrams - looks a lot like like the old official Citroen one
BigJohnD   
Wed Jul 01 2020, 10:04am

Member No: #82
Joined: Jan 22 2007
Location: Hoylake
Gavin0478 wrote ...

- Click Here - New site, bit clunky but works

That's pretty good. Looks like a Russian clone!
 

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