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Citroen connect Nav - heeeeelp |
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Timthetangent
 
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  Member No: #55655
Joined: Feb 19 2020Location: Pembroke |
Hi folks. We have just upgraded our old CD Grand Picasso for a newer (4 year old) model. The car came complete with GPS called Citroen Connect Nav. It's been a bit problematic so I came on here to search for advice on how to fix the problems and have met with a huge list of things that appear be wrong. I registered on My Citroen and a couple of apps in order to try and get to the bottom of the problems but the list of issues got bigger not smaller. The Citroen Connect Nav site said that my VIN indicated that the car wasn't compatible with Connect Nav despite our seller insisting that the software and hardware for this was already fitted. The two main problems we're having with the touch screen GPS is that 1. It keeps crashing on route. restarting immediately with the Citroen LOGO but no map until we reprogram it with the same journey details we first added ten minutes beforehand. We are house hunting at the moment so this is a real pain each time it happens. Problem 2. is that it also seems not to have the capability to find an address from a post code (OS references seem fine, except estate agents and friends and business services offering their address don't normally have them to hand). Having used a plug in TomTom for years I miss the opportunity of whacking in a post code and getting there. Any advice folks? |
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neilp
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   Member No: #3384
Joined: Apr 21 2008Location: Bulwell, Nottingham |
Usually you would enter the postcode into the town/city field. Perhaps the car is missing updates from the dealer and the only way you will find out is to have them check, but it will cost you. |
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Timthetangent
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Member No: #55655
Joined: Feb 19 2020Location: Pembroke |
That seems to be the best option so far from all the information I could get from the dealer and Citroen direct. Thanks Neil | ||||
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gittos
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 Member No: #30055
Joined: Apr 02 2013Location: Bolton |
Exactly how old is you car? Only the later facelift model (B78) cars have Connect Nav, I think mid 2016 onwards, your GPS should have the word TomTom in the bottom right hand corner. | ||||
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routemaster1
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 Member No: #574
Joined: Jul 08 2007Location: Dorset |
gittos wrote ... Exactly how old is you car? Only the later facelift model (B78) cars have Connect Nav, I think mid 2016 onwards, your GPS should have the word TomTom in the bottom right hand corner. Earlier cars before TomTom will accept UK postcodes. Our 2015 one does, but the very earliest ones (2013-2014?) don't. There was much discussion about this several years ago. |
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Timthetangent
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Member No: #55655
Joined: Feb 19 2020Location: Pembroke |
Ours was first registered in November 2016. I'll look at the screen next time I take it out which will be today. Thanks gittos and routemaster1 | ||||
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vexorg
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 Member No: #48843
Joined: Jul 06 2017Location: Scotland |
You can update the old ones if they dont take the postcode. Oddly you have to set the country, scotland, england, wales, or the postocde options dont show up |
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