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C4 - DS4 Owners :: Forums :: Citroen C4 Picasso and Grand C4 Picasso (B78) 2013 onward :: C4 Picasso and Grand C4 Picasso (B78) Ice and Satnav questions

Trouble updating to the latest firmware

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Author Post
waynieoaks   
Wed Oct 09 2019, 08:02am
Member No: #46500
Joined: Oct 15 2016
Location: Cambridge
Hello all

So my car is currently on 21.07.16.32_NAC-r0 - and my maps on V10. I haven't updated for a while so thought it was about time to do so.

Went to the Citroen website, - Click Here - entered my VIN and low and behold there was a new firmware version.

21.07.67.32_NAC-r0

Downloaded it and followed the usual instructions, USB FAT 32, license in license folder with no capital L etc.

When I put it in and start the engine I get the error Version not compatible with hardware.

Tried different USBs, formatting, etc.

Does this mean the website is wrong and my car does not have updated firmware?
Is it because I have missed a version? I know with the maps you use to have to make sure you updated versions in sequence.
Is it something else/user error?

Anybody with a 66 plate C4 updated to this firmware at all?
What version are people on?
Am I asking too many questions?

Many thanks in advance.

Wayne.
 

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