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C4 - DS4 Owners :: Forums :: Citroen C4 Picasso and Grand C4 Picasso (B78) 2013 onward :: Citroen C4 Picasso and Grand C4 Picasso (B78) Road Tests and Model Reports

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grahamd   
Sat Apr 13 2019, 06:25am
Member No: #50431
Joined: Feb 06 2018
Location: Edworth
2015 Grand Picasso 7 seats, 42k miles (2nd owner since new, purchased 15 months ago)

Took the kids to the seaside last Sunday, parked the car and imagine my shock when I saw the top screen !!!!



For a less than 4 years old car I'm not impressed.
I did a search on here and found this was a common problem, and most are repaired foc - Click Here -

So I called my local dealer who said they had never heard of it !!!
However as a gesture of goodwill they are prepared to ask Citroen to replace it, however (this is the stinger), they want £150 for "Examination and reporting" the issue to Citroen, is this correct for a "known" fault/recall ??
Jimux   
Sun Apr 14 2019, 03:47am

Member No: #8137
Joined: Mar 08 2009
Location: Kent, UK
I should try another dealer. My C4P failed a few days after I bought it (4 mths old) and it was replaced free off charge. It is a known fault and a batch of screens were known to be at risk. They had to photograph the fault in order to get Citroen to send the part out. A temporary fix was to disconnect the battery for 30 minutes.
 

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