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[moved] 2014 C4 Picasso ECO OFF and Service light on all the time

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Nigel7   
Wed May 16 2018, 02:17pm
Member No: #49212
Joined: Aug 20 2017
Location: Danbury, Essex
My C4 Picasso has developed a fault the ECO stop start system has stopped working and Service light on. I took my car to my local Citroen dealer with the above fault. To cut a long story short, they did lots of tests and checks even repairing two broken wires. Apparently it had a lot of strange codes that they couldn’t understand, they spoke to Citroen technical who suggested changing the capacitor and control unit costing over £900 in parts alone. But they couldn’t guarantee that it would cure the fault ! Has anybody had this problem and found a cure
rusky   
Wed May 16 2018, 04:05pm
Member No: #27768
Joined: Oct 13 2012
Location: Hove
You do realise you posted this in the wrong forum?

It could be as simple as a failing battery. It might be worth taking it to Halfords/ATS/Kwikfit etc. to get it tested if the Citroen dealer didn't test it.

What's your usage like with the car? short journeys or long?
colinallan   
Sun Jun 03 2018, 10:31am
Member No: #47357
Joined: Jan 22 2017
Location: Middlesbrough
Hi Nigel7 did you manage to solve the problem mine has this problem too and been in to local dealer 3 times and there haven't a clue I believe its the capacitor and start stop ecu on mine did you get yours fixed and was it the problem before i get it tested for that
Thanks
Colin
Nigel7   
Sun Jun 03 2018, 11:04am
Member No: #49212
Joined: Aug 20 2017
Location: Danbury, Essex
colinallan wrote ...

Hi Nigel7 did you manage to solve the problem mine has this problem too and been in to local dealer 3 times and there haven't a clue I believe its the capacitor and start stop ecu on mine did you get yours fixed and was it the problem before i get it tested for that
Thanks
Colin


Hi Colin
At the moment I haven’t had it repaired. My Citroen garage was in contact with Citroen Technical who suggested changing the capacitor and ecu but couldn’t guarantee that it would cure it, I don’t really want to spend over £900 in parts plus fitting if it doesn’t work. I’ve been in contact with Citroen Customer Services to see if they will guarantee that fitting the parts will cure the fault hopefully I’ll hear this week. I’ll keep you posted
Regards
Nigel
FrankBullitt   
Sun Jun 03 2018, 01:24pm

Member No: #19238
Joined: Apr 12 2011
Location: Cambridgeshire
I’ve moved this thread to the right location

I would have an auto electrician look at this, the problem with main dealers (when you are paying for it) if that they are required to swap out and replace for the purposes of providing a warranty on a repair rather than working it through and doing a fix.
Nigel7   
Sun Jun 03 2018, 02:28pm
Member No: #49212
Joined: Aug 20 2017
Location: Danbury, Essex
FrankBullitt wrote ...

I’ve moved this thread to the right location

I would have an auto electrician look at this, the problem with main dealers (when you are paying for it) if that they are required to swap out and replace for the purposes of providing a warranty on a repair rather than working it through and doing a fix.


I’ve tried a couple of auto electricians but neither of them would look at it because it’s a Citroen and the electrics are too complicated
Nigel7   
Wed Aug 01 2018, 07:39am
Member No: #49212
Joined: Aug 20 2017
Location: Danbury, Essex
Nigel7 wrote ...

colinallan wrote ...

Hi Nigel7 did you manage to solve the problem mine has this problem too and been in to local dealer 3 times and there haven't a clue I believe its the capacitor and start stop ecu on mine did you get yours fixed and was it the problem before i get it tested for that
Thanks
Colin


Hi Colin
At the moment I haven’t had it repaired. My Citroen garage was in contact with Citroen Technical who suggested changing the capacitor and ecu but couldn’t guarantee that it would cure it, I don’t really want to spend over £900 in parts plus fitting if it doesn’t work. I’ve been in contact with Citroen Customer Services to see if they will guarantee that fitting the parts will cure the fault hopefully I’ll hear this week. I’ll keep you posted
Regards
Nigel



 

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