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Recall NYB

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routemaster1   
Fri Apr 28 2017, 04:04am
Member No: #574
Joined: Jul 08 2007
Location: Dorset
Just received a recall notification, Recall NYB. It doesn't appear on the database. It says 'the ancilliary drive belt tensioner may not conform to specification. This could cause a noise to be heard under certain driving conditions'. I did a site search but couldn't find any mention of it. Anyone else had this?
bluehdi   
Fri Apr 28 2017, 10:17am
Member No: #2617
Joined: Mar 02 2008
Location: Essex
Yes just got in and found exactly the same recall for my car. Having not been near my dealer since the start of this year, I've now got a total of four to be done on mine! I've never known as many recalls on a vehicle as I've had on my present car, but Citroen are very quick to inform and resolve.

I've got this one (NYB), NWH fuel pressure/temperature clip, Adblue harness and top screen workshop recall. These are in addition to the NHA recall front wishbone bolts which was done in 2015. No wonder the list price of the C4P/GP has been increasing since I bought mine!

I've definitely read over on Planete forum about drive belt failures resulting in breakdowns, I reckon it's linked to that, but explained as 'could cause a noise'.
routemaster1   
Fri Apr 28 2017, 11:01am
Member No: #574
Joined: Jul 08 2007
Location: Dorset
The car is due in for service on the 18th May. I haven't asked whether I need a second top screen, and I need to ask about NWH. Do you have the code for the Adblue harness?
Whilst on the subject of servicing, you may remember that this time last year I was concerned about the service indicator. Since the last service I have done 9241 miles, and the system is telling me that I am 3200 miles or 3 weeks to next service, meaning that it will only do 12,441 miles. This doesn't add up when the service interval is nominally 20,000 miles (I know it is actually 18750).
Richard_C   
Fri Apr 28 2017, 11:26am
Member No: #46470
Joined: Oct 11 2016
Location: Cambridge
Servicing is on miles or time (annual) so I wonder if the service indicator tries to do something cleaver with your actual mileage to predict when you will reach the anniversary? If your car use is irregular, as mine is with little use interspersed with some every long trips rather than a regular commute, it will surely get it wrong more often than right. It is just an indicator, so we should be able to rely in the stamps in the service record book for any warranty claims.

I see the recalls are for 2.0 engines so far.
bluehdi   
Fri Apr 28 2017, 12:08pm
Member No: #2617
Joined: Mar 02 2008
Location: Essex
Routemaster1 - my dealer knows what I am like, so looked up my car details on the system, when I phoned them a few months ago. They know I like to know all the in's and out's.

Immediately they flagged up to me that my car needed the Adblue work and top screen workshop recall, so I don't have a code for those. I then have the printed quality campaign letters that were posted to me from Citroen, for the NWH and NYB issues.

I've not had any issues whatsoever with my car (shouldn't have said that!), so I guess these are all precautionary measures.
FrankBullitt   
Fri Apr 28 2017, 12:48pm

Member No: #19238
Joined: Apr 12 2011
Location: Cambridgeshire
Yes, we got NYB today too so I suspect it's specific to the 2.0HDi blue engine - I'll get it booked in soon
wunny   
Tue May 02 2017, 12:56pm
Member No: #42824
Joined: Nov 29 2015
Location: Cardiff
Got home today and there was the recall NYB letter waiting for me.

Anyone know what the ancillary drive belt drives?

Yesterday I had the ECO Stop/Start stop but fail to restart, with a message to manually restart the car. 8 miles down the road, got a STOP warning and battery Charge failure message.

Pulled into a handy layby to find the alternator drive belt snapped. Got recovery to Hertford Camp Site then today recovery from there to Chieveley Services, then another recovery from there to home, will get another tomorrow to the dealer in Newport where it's booked in for 11th May, being the earliest date!!!

It seems if the tension is not enough on that belt, which is also used to ECO restart, then the belt gets shredded and very soon afterwards it fails.

Not been happy for two days!


Richard_C   
Tue May 02 2017, 01:44pm
Member No: #46470
Joined: Oct 11 2016
Location: Cambridge
A sorry tale. I've only had one long distance recovery, 3 years ago, all perfectly OK but it's tedious sitting in the cab at 55.99999 mph for hours on end and the 'swaps' between companies seem to make the day very long. Plus you have the wait until the 11th, that would drive me crazy, hopefully the dealer will lend you something.

I wonder if it would be wise for anyone waiting for a dealer date for NYB to disable stop start for a week or few?
bluehdi   
Tue May 02 2017, 02:30pm
Member No: #2617
Joined: Mar 02 2008
Location: Essex
I'm sure this belt failure has been popping up on French forums in the past few months. It makes me wonder if the recall is directly linked to avoiding this failure occurring on our cars? It seems to be the 2.0 Blue HDI 150 that is being affected.

I think I'll enquire about getting this NYB recall sorted sooner rather than later on my own car. I'll ask my dealer for more detail on what the recall entails when I have a moment.
vimto2000   
Wed May 03 2017, 09:20am
Member No: #37385
Joined: Sep 17 2014
Location: Manchester
How were you informed of the recall? Was this by letter? As I've not had mine yet.
routemaster1   
Wed May 03 2017, 09:45am
Member No: #574
Joined: Jul 08 2007
Location: Dorset
vimto2000 wrote ...

How were you informed of the recall? Was this by letter? As I've not had mine yet.

Yes, letter in the post dated 26th April. Have you moved or is it a company car?
FrankBullitt   
Wed May 03 2017, 11:07am

Member No: #19238
Joined: Apr 12 2011
Location: Cambridgeshire
It can be done whilst you wait - mine is going in on the 20th.
Wutang   
Wed May 03 2017, 11:20am
Member No: #46858
Joined: Nov 24 2016
Location: London
Mine was done the other day, car is new to me (2.0 blue hdi GP exclusive +.) I put it In the garage as I like to have someone have a look over it and I have noticed a slight rattle at above 70mph. they did 3 recall notices one was tensioner and belt, other was the add blue harness can't remember the other one.

Rattle is much less noticeable, which leads me to think I had 2 different noises and the tensioner was one.

Out of interest the tensioner was replaced on the wifes 1.6hdi pug 3008 ( 60 plate) earlier this year under the warranty as it was failing in the same way.

bluehdi   
Wed May 03 2017, 02:13pm
Member No: #2617
Joined: Mar 02 2008
Location: Essex
This is the accessory belt snapping that I'd seen on the French forums. It may be different to this particular issue, not sure as it has affected older non 2.0 cars:

- Click Here -

Interestingly, there is now also a TSB entitled 'Lighting of the battery warning lamp (broken accessory drive belt)' A2AW012FQ0-2. I'll try and get some more information on this.

vimto2000   
Thu May 04 2017, 04:13am
Member No: #37385
Joined: Sep 17 2014
Location: Manchester
routemaster1 wrote ...

Yes, letter in the post dated 26th April. Have you moved or is it a company car?

Yes, mine is a company car. Will see if it's in my usual office tomorrow, or I'll see if the company car manager has anything.

Cheers
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