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Buying a Used Car - Your Consumer Rights in the UK:

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Sun Dec 27 2015, 06:58am

Member No: #1
Joined: Aug 07 2006
Location: Northumberland
Under the new Consumer Rights Act 2015 which came into force October 2015, motorists are now guaranteed 30 days to demand a full refund if they buy faulty goods, a law which extends to buying both new and used cars.

Previously, car dealers were simply obliged to repair the car by replacing a faulty part if the car had a problem, but the new act will finally turn the table in favour of the buyer for the first time.

Any licensed dealer must now provide a refund for the sale price in full if a buyer returns a faulty car within the 30-day period, and it’s hoped this could also squeeze dishonest dealers out of business.

The Consumer Rights Act 2015 also provides extra rights for buyers once the initial period is up, with dealers obliged to replace or repair faulty parts for up to six months after the sale date. Buyers can also demand a reduced price if the dealer doesn’t fix the problem the first time round.

However, Pete Williams, spokesman for the RAC, noted that the responsibility for this is on the consumer, saying: “The responsibility will lie with them if they are to benefit from the new law. This is likely to lead to some difficult disputes between dealers and buyers.”

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1 User said Thank You to Dave_Retired. for this Post :
 riven1962 (27 Dec 2015 : 09:23)
Sun Dec 27 2015, 12:16pm
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Joined: Apr 20 2014
Location: Russia
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