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Phone Quotes v Comparison Sites

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ChrisKnott   
Mon Apr 27 2015, 08:12am
Member No: #2013
Joined: Jan 23 2008
Location: Hastings, East Sussex
Phone Quotes v Comparison Sites

I often hear members say things like "Yeah, but you won't be able to compete with the price comparison sites will you? - I mean they're just so cheap". And my response is this...

Actually we're just as likely to beat an online price as any other. It's not a case that you should only go online when searching for quotes, just as it isn't necessarily going to work best for you if you only get phone quotes. The key is to try both - they're different offerings and either could come up with the winning quote for you as an individual.

Different deals exist for brokers that mean we can easily compete in the market, especially if there's a specialism like Chris Knott's for car club members (modified or standard).

Yes price is very important and we know that's normally the buying trigger but cheapest isn't always also the best. When you look at some of the companies listed on the comparison sites finding a contact phone number is difficult and there's no physical address available or they're based abroad - are you sure you're going to be able to get the advice and assistance you need when the time comes? Or are they keeping you at arm's length for a reason?

Will you get personal service and trusted advice from qualified insurance experts or just a call centre team with a script? Will you get the ongoing support you need as their client if you need to change anything or make a claim? How do their charges compare for adding mods, changing cars or an address, replacing a lost Certificate? There are alot of things you need to consider (without any help) when picking your insurer.

As a broker we have access to a panel of insurers who are specifically seeking car club/forum members because of your love for your cars and they'll quote accordingly. We'll advise you on which is most suitable for your needs and we also offer all the positive things mentioned above.

It may be then that by avoiding Chris Knott you're missing out on a better deal. Our price may be similar or better AND you'll get the service benefits by default - surely the extra value added would win in that situation?

I guess what I'm saying is don't just dismiss brokers and phone quotes. Give us a try in the mix. We could just as easily be the best option for your individual set of circumstances. Like we were for the clients quoted below if you want to see testimonials...

Of course, if you're anything other than Mr or Mrs Standard you might find it difficult to get a quote online at all and you'll need a specialist/someone you can talk with and explain things to anyway.

And if you get a quote by 31/5 you'll be entered for our Triple Supercar Prize Draw (details elsewhere in this forum section).

Best regards,
Nick
Chris Knott Insurance

QUOTELINE: 0800 917 2274 or 01424 200477
Dave_Retired.   
Mon Apr 27 2015, 09:45am

Member No: #1
Joined: Aug 07 2006
Location: Northumberland
ChrisKnott wrote ...

Phone Quotes v Comparison Sites

Yes price is very important and we know that's normally the buying trigger but cheapest isn't always also the best. When you look at some of the companies listed on the comparison sites finding a contact phone number is difficult and there's no physical address available or they're based abroad - are you sure you're going to be able to get the advice and assistance you need when the time comes? Or are they keeping you at arm's length for a reason?

Can't dissagree there, some are 'online only' which means everything from policy changes to claims is done online and often carries an additional admin charge
riven1962   
Mon Apr 27 2015, 09:50am
Member No: #18905
Joined: Mar 23 2011
Location: Widnes, Cheshire
You have just sent me my renewal for the middle of next month and you are very similar to one of the comparison site I have looked at. I will try a few more closer to the date and then give you a ring as well.
ChrisKnott   
Mon May 18 2015, 08:22am
Member No: #2013
Joined: Jan 23 2008
Location: Hastings, East Sussex
Chris Knott - better prices than most?

According to a recent survey by the AA, motor insurance premiums fell by 1% during Q1 of 2015 - the average UK comprehensive motor insurance premium being £530.47 with the direct brokers and price comparison sites.

I'm pleased to let members know that the Chris Knott average premium is well below that at just £357.63 for Q1 - £172.84 less than the national average! So please give Chris Knott a call when your car insurance is due for renewal to see how much you could save through our special car club/forum scheme.

QUOTELINE: 0800 917 2274 / 01424 200477

Thanks,
Nick

PS. Don't forget that all car insurance and home insurance new quotes upto 31/5 are automatically entered into the Chris Knott draw to win a Triple Supercar Driving Experience, so pick up the phone today if you'd like a quote. We'll be closed as normal on Bank Holiday Monday.
wozza   
Mon May 18 2015, 01:11pm

Member No: #2
Joined: Aug 12 2006
Location: Manchester
Will say you guys need to be a little more careful with some of your paper work.

I asked for a quote on my car and recieved it through the post. Was a very good quote however upon returning calling to discuss the quote. I was simply told it was a mistake. Granted I realised there was a mistake in the forwarded quote but I was expecting maybe a missed number somewhere. As there was a quoted price.

Unfortunately I was just told they could not cover me.
ChrisKnott   
Tue May 19 2015, 03:32am
Member No: #2013
Joined: Jan 23 2008
Location: Hastings, East Sussex
I'm not sure I understand. You forwarded us details of an alternative quote which was incorrect and we replicated the incorrect details on our quote?
wozza   
Tue May 19 2015, 08:51am

Member No: #2
Joined: Aug 12 2006
Location: Manchester
No I called for a quote. An was told I would be sent details in the post for some reason. Didn't give me a quote on the phone.

Received a quote from you guys. Seemed too cheap. So thought maybe a miss print. Or missing some hundreds. Or maybe it was a monthly amount etc. Monthly amount would have made sense and been competitive for the type of car.

Phoned up an was told that you couldn't quote me at all. Yet you sent paperwork out with a quote to me asking me if I wanted to accept. Can't remember the exact details and I just chucked it in the recycling when I was told you couldn't quote after phoning in.
ChrisKnott   
Tue May 19 2015, 09:38am
Member No: #2013
Joined: Jan 23 2008
Location: Hastings, East Sussex
I don't know why we'd post a quote out without calling you. Normally we only post a quote if it is requested during the phone call you say you didn't get.

Please can you PM me your name and postcode so I can try and get to the bottom of what happened. Thanks.
wozza   
Thu May 21 2015, 01:32pm

Member No: #2
Joined: Aug 12 2006
Location: Manchester
Sent you a PM.
FrankBullitt   
Thu May 21 2015, 02:15pm

Member No: #19238
Joined: Apr 12 2011
Location: Cambridgeshire
Got a quote yesterday for my A2, I'll be taking the policy out when I ring tommorow, beat my renewal by 10% and very efficient service.
ChrisKnott   
Fri May 22 2015, 03:31am
Member No: #2013
Joined: Jan 23 2008
Location: Hastings, East Sussex
wozza wrote ...

Sent you a PM.

Response sent. Apologies for the confusion/incredulity - the wrong option was selected by our operative which meant you got a letter quoting £1.06. Ordinarily we don't just send quotes out in the post without you requesting it and certainly not at that price!

best,
Nick
ChrisKnott   
Fri May 22 2015, 03:33am
Member No: #2013
Joined: Jan 23 2008
Location: Hastings, East Sussex
FrankBullitt wrote ...

Got a quote yesterday for my A2, I'll be taking the policy out when I ring tommorow, beat my renewal by 10% and very efficient service.

Thanks FrankBullitt, glad to help another member get a good deal.

best,
Nick
wozza   
Fri May 22 2015, 06:34am

Member No: #2
Joined: Aug 12 2006
Location: Manchester
ChrisKnott wrote ...

wozza wrote ...

Sent you a PM.

Response sent. Apologies for the confusion/incredulity - the wrong option was selected by our operative which meant you got a letter quoting £1.06. Ordinarily we don't just send quotes out in the post without you requesting it and certainly not at that price!

best,
Nick

Oddly thought it was more than that when I got it, sure it was around £60 odd. Why I originally thought it was a monthly quote. These are quite odd cars in that you get people on the forums managing to insure them for £150 somehow. It's still cheaper than my C4 was to insure and yet it's rear drive and has 400hp.
ChrisKnott   
Fri May 22 2015, 06:47am
Member No: #2013
Joined: Jan 23 2008
Location: Hastings, East Sussex
wozza wrote ...

Oddly thought it was more than that when I got it, sure it was around £60 odd.

It was about £40 because of the admin fee and legal expenses cover on top
 

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