| C4 - DS4 Owners :: Forums :: C4 Picasso and Grand Picasso - PRE 2013 only :: C4 Picasso and Grand Picasso General questions |
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Where can I buy C4GP Rear Spring parts? |
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BigJohnD
 
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    Member No: #82
Joined: Jan 22 2007Location: Hoylake |
Actually it could well be a selling point as any discerning buyer of an Exclusive will check the pneumatic suspension, knowing it's a weakness. | ||
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Wifheld
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  Member No: #30383
Joined: Apr 22 2013Location: Winchester |
Does anyone have any experience of asking a main dealer to use Lexia to decomission the pneumatic suspension to avoid the fault codes, are they happy to do it? | ||
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Dave_Retired.
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  Member No: #1
Joined: Aug 07 2006Location: Northumberland |
Did you actualy read this post - Click Here - before making your comments? | ||
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Wifheld
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Member No: #30383
Joined: Apr 22 2013Location: Winchester |
Ah ok. So this has come out since i made my comment earlier, I see there's a few different threads for this. Wonder if the dealers check Facebook on a regular basis?? We probably know more than them. I wonder what they'll be charging for them this time. | ||
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looxuser
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  Member No: #30245
Joined: Apr 13 2013Location: poulton le fylde |
This is an unnacceptable situation in my view; I have the same problem but have got a conversion kit coming (not my preference but can't afford the car sat on drive) Spoke to my dealership and they said they had 6 sets on back order. I wonder how many over the country and Europe are in the same position without answers, This position must have arrisen on vehicles before and a Group of people taken leagl action to force a response, at least raise it with [%*^#@!]. Thoughts anybody? |
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Dave_Retired.
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Member No: #1
Joined: Aug 07 2006Location: Northumberland |
Citroen UK wrote ... Any customer who needs advice on their order for these parts can call us on 0844 463 3500 and we’ll do our best to help. Why not simply call them? |
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looxuser
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Member No: #30245
Joined: Apr 13 2013Location: poulton le fylde |
I have Dave, they could give no answers as to when and said they had x6 customers already on back order. My point was really about them acknowledging a problem and providing a free of charge replacement, clearly within reason, say the vehicle has done under 90k miles. | ||
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Dave_Retired.
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Member No: #1
Joined: Aug 07 2006Location: Northumberland |
Citroen will offer assistance - Suspension airbags - 4 years / 93,000 miles - Partial You can't expect an open ended commitment on a 'wear and tear' item |
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CamM
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 Member No: #19249
Joined: Apr 13 2011Location: Sydney |
C6 Dave wrote ... You can't expect an open ended commitment on a 'wear and tear' item  Just because their are known weaknesses with this item, doesn't guarantee that a failure is a direct result of said weakness. Each case would need to be judged on its merit. |
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catnamedog
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 Member No: #19170
Joined: Apr 07 2011Location: GB |
Hi In recent months I've noticed that the rear suspension on my Exclusive is down when I return to it after a couple of hours. Remotely unlocking the car makes the compressor kick in, but sometimes, if I just jump in and drive away, I get the "low suspension" warning, advising me to not go above 5mph. It quickly rights itself, and the suspension comes up to its normal height. Is this normal, or do I have the start of a problem? |
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Dave_Retired.
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Member No: #1
Joined: Aug 07 2006Location: Northumberland |
Start of a problem by the sound of things. | ||
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C4 GP Exclusive
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  Member No: #165
Joined: Mar 14 2007Location: North Scotland |
Bear in mind if you do modify your car from the standard spec you'll have to inform your insurers (and most likely pay a premium for doing so). Failing to do so may invalidate your claim if you ever have one. | ||
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ivair
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 Member No: #16226
Joined: Nov 03 2010Location: uk |
After a lot of thinking decide to convert my Exclusive 2.0 to standard springs. Just when ordering KYB springs from Ebay not sure which one is the right one. Anyone can help? Thanks guys | ||
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BillW
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Member No: #28155
Joined: Nov 13 2012Location: Sheffield, England |
Hi, It took me a while to find this thread. I had a mental block and only looked in the faults section of the forum. Thanks to all for putting the info we need to carry out the conversion. I managed to get the cup & rebound block from my local dealer (had to lie about why I wanted the parts, they don't want us to convert them). I am a bit unsure which springs to go for. Some suppliers list a different spring for a GP with panoramic sunroof, others just list the one. I don't have the sunroof, so which ones should I go for? I suspect the springs will be stiffer for the sunroof version as the body may not be as rigid. |
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routemaster1
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 Member No: #574
Joined: Jul 08 2007Location: Dorset |
BillW wrote ... Some suppliers list a different spring for a GP with panoramic sunroof, others just list the one. I take it that this refers to the panoramic roof that, according to a dealer in Scotland, doesn't exist (would have used a smiley emoticon, but for some reason it won't work.) [Admin edit: Yes, it does!  ]
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