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Central divider trim question

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Commodore   
Thu Jun 21 2012, 02:59pm
Member No: #21107
Joined: Jul 31 2011
Location: Ruislip, Middlesex
Hello

Quick question - the piece of centre console trim that runs along between the two front seats - either side of the gearstick there is a small storage cubby (roughly where your left leg would rest) on the side trim panel.

Said side panel seems loose after today's trip to the dealer (I have good reason to think they have manhandled it). Don't suppose we have an exploded diagram available of this area, I'm keen to try and understand where the clips are that would normally retain the trim panel in this area, so I can work out if it has simply popped out, or if the clip is broken/bent etc.

Thanks for any help.
Chris
wozza   
Thu Jun 21 2012, 03:14pm

Member No: #2
Joined: Aug 12 2006
Location: Manchester
It's held in with 2 screws on the centre console, have to dismantle the centre console remove the bit around the ashtray etc. Some other bits might need to come out to get to it as well. Had the entire thing out of the car before. It's easy enough to do, just takes some time.

It can be a bit of a pain to line up correctly which is why it might be loose.
1 User said Thank You to wozza for this Post :
 Commodore (22 Jun 2012 : 06:49)
FakeConcern   
Thu Jun 21 2012, 04:38pm
Member No: #24127
Joined: Feb 05 2012
Location: Bexhill on Sea
I think it's the bit on page 2 of this download - Click Here -

(but it should not be you doing this)
1 User said Thank You to FakeConcern for this Post :
 Commodore (22 Jun 2012 : 06:49)
Commodore   
Thu Jun 21 2012, 05:26pm
Member No: #21107
Joined: Jul 31 2011
Location: Ruislip, Middlesex
Wrong section alas, that's the bit with the footwell air net that is forward of the area I'm referring to.

This pic might help:


Kenwood KDC-BT40U fitted in Citroen C4 dashboard by Chris Green, on Flickr

See the bottom rit hand corner of this pic, where the side cubby is - that's the section that now has substantial play in it. The mirror image on the passenger side is tight and solid.
Dave_Retired.   
Fri Jun 22 2012, 12:42am

Member No: #1
Joined: Aug 07 2006
Location: Northumberland
Centre Console removal guide: - Click Here -

Shows where the fastenings are
1 User said Thank You to Dave_Retired. for this Post :
 Commodore (22 Jun 2012 : 06:49)
Commodore   
Fri Jun 22 2012, 06:55am
Member No: #21107
Joined: Jul 31 2011
Location: Ruislip, Middlesex
Thanks chaps - all very helpful.

I've now worked out what they have done - they have indeed had all the trim out from under the steering wheel and from the drivers side footwell. When they've refitted the panel with the footwell airvent, they've only out one of the two screws back in, and also they've not hooked it under the clip on the back of the section I identified in the pic - that's why it's loose.

Going to strip out and refit the panel tomorrow so I can do it properly. Also going to have a go at fitting the heater gear repair kit and cleaning up the mess the dealership has made, as they removed the trim so they could slap large globs of fresh grease on the gears and the mixer flap (I've been able to confirm this visually by looking at the mixer flap motor that is visible under the steering column).

Bizarrely, the dealership is denying it did any of this 'work'? All very weird, but they will never get near this car again.
FakeConcern   
Fri Jun 22 2012, 10:38am
Member No: #24127
Joined: Feb 05 2012
Location: Bexhill on Sea
That is so weird for them to do that & say they haven't. I don't blame you for not letting them touch it again though. Is the A/C working now?
LGR72   
Fri Jun 22 2012, 04:49pm
Member No: #26072
Joined: Jun 08 2012
Location: Pontypridd
Good luck with the heater gear repair kit - my passenger side was blowing hot all the time so had the glovebox and trim out and not good news - the pinion/gear on the motor was fine, it's the gear on the heater box flap that was shot with a piece of it missing and gouges out of the teeth!! I took the drivers side one off and the same thing there although that flap still worked.

I've had a cunning plan that involved removing the dash, a Dremel, a 10mm threaded bar and some araldite type glue. Will put it all back tomorrow and see if it's worked

Chris
Commodore   
Fri Jun 22 2012, 05:43pm
Member No: #21107
Joined: Jul 31 2011
Location: Ruislip, Middlesex
LGR72 wrote ...

Good luck with the heater gear repair kit - my passenger side was blowing hot all the time so had the glovebox and trim out and not good news - the pinion/gear on the motor was fine, it's the gear on the heater box flap that was shot with a piece of it missing and gouges out of the teeth!!

Yes, that is correct - it is the cogs on the heater box that get ripped up, not the ones on the motors. The replacement white poly cogs in the repair kit fit over the chewed cogs on the heater box (they do not replace the cogs on the motors), while the new mounting plates reposition the motors to meet the revised cogs on the heater box.

The revised repair kit also has a replacement pivot for the directional mixer on the drivers side, as this too is prone to stripping its mounting point (and looking at the movement of mine, I think it needsreplacing too).

Have you bought the repair kit yet?
Commodore   
Sat Jun 23 2012, 05:07pm
Member No: #21107
Joined: Jul 31 2011
Location: Ruislip, Middlesex
Right - fingers crossed the aircon is fixed.

The cogs on the gears were fine - my heater box is already fitted with the uprated cogs, however, there was the occasional slippage during my close-up tests, which was easily fixed by resetting the starting position of the cog and refitting the motor tightly against the cog.

The main problem was in fact the directional flap pivot arm:


Untitled by Chris Green, on Flickr

Ignore the damage - I did this removing it as it didn't want to come out of it's socket without a fight.

The problem wasn't it stripping the hexagonal fitting where the motor connects (the normal problem with this part), it was this:


Untitled by Chris Green, on Flickr

The original grease put on in the factory had basically turned into a glue-like substance, causing it to stick and jam.

I removed it, cleaned the area (including cleaning off the random dollop of grease added by the idiot dealership on Thursday), regreased in the right places and replaced the pivot arm with the one from the repair kit.

Refitted the motors and tested - hot/cold motor is working fine and the directional motor is now moving free and smoothly after replacing the pivot arm. Both sides now blowing the correct temperature air.

I also refitted all the trim - properly - and refitted the screw the dealership left in my footwell. The footwell trim is now all solid and rattle-free (for now at least).

Took just under two hours - with about one hour just spent trying to get the original pivot arm off the heater box (and swearing a lot).
CamM   
Sat Jun 23 2012, 09:09pm

Member No: #19249
Joined: Apr 13 2011
Location: Sydney
Great result Chris!
riven1962   
Sun Jun 24 2012, 03:15am
Member No: #18905
Joined: Mar 23 2011
Location: Widnes, Cheshire
Nice job, well done Chris.
FakeConcern   
Sun Jun 24 2012, 06:42am
Member No: #24127
Joined: Feb 05 2012
Location: Bexhill on Sea
That's really great, well done for sorting it. Shame you ended up doing it, but you know what they say, if you want something done well, do it yourself!
But why are these dealers SO rubbish?
Commodore   
Sun Jun 24 2012, 03:09pm
Member No: #21107
Joined: Jul 31 2011
Location: Ruislip, Middlesex
FakeConcern wrote ...

That's really great, well done for sorting it. Shame you ended up doing it, but you know what they say, if you want something done well, do it yourself!
But why are these dealers SO rubbish?

Tell me about it. I can now say that, without doubt, Citroen and Peugeot main dealers are the absolute worst I've ever had to deal with (and I've dealt with quite a few across several marques including Rover, Ford, Jaguar, Peugeot, Volvo, BMW and Kia), and no main dealer in my experience is much good when it comes to sales, servicing and aftercare.

My Citroen Select Approved Used warranty expires in 2 months time (after which I've taken out a 3 year independent warranty with WarrantyWise), so after that I'll hopefully never have to set foot in another Citroen dealer anywhere again.

I've found a nice chap in Dorking who specialises in French cars and comes highly recommended by several members over on one of the big Peugeot forums, and he's going to be doing my next service (and hopefully more thereafter).

Such reprehensible dealer service does nothing to help the Citroen marque shake off its mainstream reputation (which we as owners know doesn't apply to the cars anymore, and the C4 is a particularly excellent motor) for being rubbish.
FakeConcern   
Sun Jun 24 2012, 03:51pm
Member No: #24127
Joined: Feb 05 2012
Location: Bexhill on Sea

Good you have found an independant specialist, keep us posted on that too. I think my local dealer (Wilmouth's of Hastings) is good, although mainly for parts. I did have the £99 service done & I can't complain about it, but it was hardly a challenge. What I have been very pleased with has been the parts dept.

First I got the sensor for the self levelling lights & they matched the price quoted by Dealer1, then after that they gave me 10% off a can of oil (for topping up) and a set of washer jets (for my daughters Clio-it's a good tweek). When I went back to get another set of jets (for other daughters Clio) & a cabin filter for C4, they gave me 20% off! All this for being a member of C4OC that they hadn't heard of ha! While we are on the subject, when I had a Golf GTI, the VW dealer in Beckenham where we lived at the time was awful.
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