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Very low quality on Stereo Bluetooth (A2DP)

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braamz   
Thu Nov 21 2013, 02:31am
Member No: #33260
Joined: Nov 21 2013
Location: Kensington, Johannesburg
Just changed my C3 Picasso to a new C4 120 Auto. Exactly the same distorted/crackling on the bluetooth streaming, but all other audio inputs work perfectly fine. Been to the dealer, tech guy on training, returning car on Monday to have it looked at again, will report on result.
ukpm   
Thu Nov 21 2013, 05:19am
Member No: #22398
Joined: Oct 14 2011
Location: Belfast, UK
It looks as though there isn't a solution to this problem. Personally, I've given up! My car's a contract rental and goes back in September, so I more or less don't care anymore. It's due a service in 1k miles, so I might ask the dealer to have another go, for whatever it's worth
wozza   
Thu Nov 21 2013, 07:22am

Member No: #2
Joined: Aug 12 2006
Location: Manchester
How loud do you have your phone set when streaming?

Remember the phones volume will effect the output, and sometimes having the phone turned up to max can result in lower audio quality. Noticed it on the C3 I had as a courtesy car when I paired my phone up to that.
ukpm   
Thu Nov 21 2013, 08:05am
Member No: #22398
Joined: Oct 14 2011
Location: Belfast, UK
Thanks, but that was mentioned previously and ruled out as the problem.
wozza   
Thu Nov 21 2013, 10:56am

Member No: #2
Joined: Aug 12 2006
Location: Manchester
I didn't look through the thread to be honest.

Tried other phones? Is it the same with them? As it sounded alright once I had messed with the courtesy car.
nagus   
Fri Nov 20 2015, 11:15am
Member No: #42743
Joined: Nov 20 2015
Location: austria
same problem here. i have a c4 from early 2013. i had the car at the dealer's workshop today and i got a new radio - but unfortunately, the problem is still there! i'm very disapointed about the bad audio streaming quality
Leyton180774   
Fri Aug 05 2016, 02:25am
Member No: #45718
Joined: Jul 30 2016
Location: Belvedere, Kent
Has this Bluetooth audio problem actually been resolved yet as I have a C4 2012 vtr + and the audio sounds shocking when using the Bluetooth function
braamz   
Fri Aug 05 2016, 03:33am
Member No: #33260
Joined: Nov 21 2013
Location: Kensington, Johannesburg
Sadly not resolved, the local dealer seems incapable of upgrading the car's software which was a suspected problem though they couldn't be sure. I had it there twice for the paid-for software upgrade, after which they said they'll phone me when they ready to do it for free. This was nearly three years ago, and at subsequent services I reminded them. Nothing. Quite frankly they have proved indifferent to the problem and to service delivery as a whole. This is very sad, as apart from that problem I love my C4. Great product, terrible support. It will be the last Citroën I buy.
1 User said Thank You to braamz for this Post :
 Leyton180774 (05 Aug 2016 : 12:59)
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