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 FAQ #64
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Getting your car Serviced under warranty
Do you need to use a Citroen Dealer to service your car whilst it's under warranty?

Well the answer is no. As long as the Garage you use is VAT registered, uses Genuine Citroen Parts, then there should be no issues

The downside though is that they don't have access to Proxia or Lexia (The software systems used to upgrade the car software/enable functions on the CAN BUS) plus when it comes to part exchange some smart salesman might try and say the car's residual value isn't as high as it wasn't serviced in the Citroen Network, but he would be wrong as far as I'm concerned.

Warranty Direct

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FAQ Posted by Dave_Retired.
Info Created: 08 January 2008
Last Updated: 21 October 2013